PROBLEM MANAGER TO LARGE FASHION COMPANY

Arbetsuppgifter

You will be part of the establishment of this new function/role and will work closely to their DPR (Division Process Responsible) for setting the structure, forums and way of working. You will be accountable for all Problems within the Sales Store division/Store I&O. Accountable for the problem at sales Store/Store I&O. Reviewing Problems to check for quality and completeness, monitoring and controlling the detection, recording, assignment escalation, and resolution of problems. As Local Problem Manager you play a key role to ensure stabile operations for our client store environment. The goal is to reduce the amount of reoccurring incidents and secure the quality of the solutions used by and in their stores worldwide. You will work closely with their Service Delivery Managers, their change team and be the single point of contact for our external and internal suppliers when it comes to Problem Management.

Om oss

JobBusters är ett auktoriserat personaluthyrnings- och rekryteringsföretag. Vi är inriktade mot tjänstemän och sätter stort värde i att hitta rätt person till rätt position. Genom att vara flexibla, tillgängliga och närvarande i relation till kund, konsult och kandidat, har vi som målsättning att hitta våra kunders drömkandidat och våra kandidaters drömjobb.

Personliga egenskaper

You are open minded and like challenges, you like to work in fast pace and you love to inspire, create and motive your colleagues. You are very social and good in communicating on different levels in the organization.

Tillträde och ansökan

Heltid. Vår kund önskar start 2019-09-30 t om 2020-03-31. Du kommer att vara anställd av JobBusters som konsult hos vår spännande kund. Skicka in din ansökan i Word-format och snarast då intervjuer sker löpande. Sökord: problem manager, projektledare, service delivery manager

Kvalifikationer

  • English fluently written and spoken
  • Good knowledge of Microsoft Office General Information
  • Good knowledge of ITIL and ITSM processes
  • Have understanding and insight into technology and infrastructure/operations as well as service-oriented IT- organizations.

Omfattning

Heltid

Anställningsform

Visstidsanställning

Tjänstgöringsort

Stockholm

Publ. datum

2019-09-10

Lön

According to the agreement

Kontaktperson

Klara Renberg

08-525 240 22 klara@jobbusters.se

Kvalifikationer

  • English fluently written and spoken
  • Good knowledge of Microsoft Office General Information
  • Good knowledge of ITIL and ITSM processes
  • Have understanding and insight into technology and infrastructure/operations as well as service-oriented IT- organizations.